How to order?

Select product:

Ordering at ExpressFlower is easy! You can find the product through our website.

Order:

Choose a product click buy now. Fill up the forms.

Immediately after the payment / order is successful, you will see your order number and order details emailed to you.

DELIVERY

When do ExpressFlower deliver?

We deliver 7 days a week. From 8 AM to 6PM. Special time of delivery can be arranged as well beyond the standard time of delivery.

Can I order flowers for a date in the future?

Yes, you can order up to 3 months in advance.

Can I order same day delivery?

Yes. We deliver same day, order on or before 4PM.

What happens if no one is home?

We will call recipient and arrange delivery.

Can I include a personalized message with my order?

Of course! You'll be prompted to enter your personal message. This will be written by hand or computer typed, ExpressFlower-branded card, and then safely stored in a lovely envelope. We only include what you enter in your message, so if you wish to send anonymously then simply leave your name (or any other revealing details!) out of the message.

Who do I contact with any delivery rearrangements or complaints?

All customer queries should be directed to our extremely helpful and friendly customer service team. You may chat, mail or call us.

PAYMENTS

Do I need to have an account to be able to order?

No, but we strongly recommend it! It means you don't have to enter your details every time you order, and it helps us to ensure that you only receive the most relevant communications from us. We also occasionally run promotions that involve crediting your account with discounts and other treats. If you would prefer however, you can checkout as a guest.

What methods of payment do you accept?

We accept payment with all of the following providers:

- Visa / Mastercard / American Express

- PayPal

- Bank payments

You can pay literally anywhere from Philippines, ATM, banks, malls, convenience stores, pawnshops, GrabPay, GCash, LBC, Bayad Center, Cebuana, MLhullier andmore. see more payment options here: https://expressflower.ph/payment-method

How do I know if my order has been successful?

Once your order has been completed you will see an order confirmation page with all of your order details and a unique order confirmation number. All the information will also be sent directly to the email address associated with your account.

How do I know if my order has been delivered?

Once the bouquet is delivered you'll get an email notifying you. You may also reach us.